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"Where there is JmGO, there is cinema"

Affordable 5 Star Home Theater -
Everyone deserves a JmGO!

JmGO Smart theaters are the best choice for your in home movie theater.

JmGO-US is independently USA owned and managed. Buy with confidence from us!



Frequently Asked Questions

 
Community Forum And FAQ


If you don't see your question here please join our Community Forum and ask it there.

JmGOUS Community Forum Link


The Google Play Store app doesn't work.

Google Play Store is not comatable with most  if not all projectors. The "work around" solution is to purchase a Roku streaming player and access the Google Play Store through it.


I purchased my JmGO from an online retailer and they will not answer my questions or give me any help at all.

Always purchase your JmGO from an authorized local dealer if possible. They will have the staff to support your questions and will assit you with your warranty claims. In the US, we at JmGOUS are the ONLY authorized dealer and reseller for JmGO. You can buy from us with confidence knowing that we will support you and do everything we can to make your purchase enjoyable!  We cannot support other online sellers sales so make sure you purchase from us in the future.


Where do I find the product manual?


You can find the manual at http://www.jmgous.rocks/manualsandguides.html.


What is the recommended fan speed setting for P1/G1S?

There are six fan speed options, please go to Settings→ More settings→ System setting→ Fan setting→ Fan speed setting, in order to get a optimal heat dispassion, please choose Level 3.

What’s the recommended image and color settings for P1/G1S?

Step 1: Go to Settings→ Image setting, then adjust the value of Brightness and Contrast to 50.

Step 2:Go to Settings→ More settings→ System setting→ Color settings, then adjust the value of three-primary colors to 200, 255, 255.


How do I setup my JmGO P1/G1S when mounted on the ceiling?

Go to Settings→ More settings→ Image setting, then press Lifting switch.


How do I uninstall apps?

Go to Settings→ App manager→ All applications, choose the app you want to uninstall, and select Uninstall.


How do I get a local software update for my JmGO projector?

1. Download the latest firmware at http://www.jmgous.rocks/manualsandguides.html.
 
2. Copy the zip file into your USB/FLASH drive, and plug it into the USB 2.0 or USB 3.0 port of the projector.
 
3. Go to Settings - Upgrade, you will get the latest firmware update by clicking "Local upgrade".


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