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Warranty November 2016

Unfortunately, there are some websites and dealers who claim to be authorized JmGO resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from JmGO. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be old out of date stock, counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your JmGO product by ensuring that you only purchase JmGO products from an Authorized JmGOUS Agent or Dealer.


Some apps are incompatible with JmGO Smart Theaters.

For example: Directv, Amazon Prime Video, new versions of Youtube, etc.

ASK first if you need a particular app before you purchase! 
We cannot accept returns due to incompatible apps.

For warranty service, you will need to send an email to and they will advise you.

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